Privacy Policy

Last updated: February 2026

1. Introduction

Memorial respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. Please read this policy carefully to understand our practices.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, phone number)
• Memorial content (photos, stories, tributes)
• Profile information and preferences
• Communications with our support team
• Device information and usage data
• Location data (with your consent)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Personalize and improve your experience
• Monitor and analyze trends and usage

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist in operating our platform, subject to confidentiality obligations. We may also disclose information when required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. Memorial content is preserved indefinitely to honor the memory of your loved ones, unless you request deletion. You may request deletion of your account and personal data at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features may not function properly without cookies.

9. Children's Privacy

Our service is not intended for users under 14 years of age. We do not knowingly collect personal information from children under 14. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the new policy.